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Workshop Topics


  • The ABC's of table manners
  • The two accepted styles of dining: American and Continental
  • Multi-course dining, buffets

Eye Contact

  • Communication, receiving and giving information


  • Maximizing this important communication

How to make a great introduction

  • Introducing yourself, your clients, your superiors and your family

Listening skills

  • Working the room, small talk skills and polite conversation

Remembering names, using name tags

Social Media including texting, online, and telephone etiquette


  • Corporate events
  • Representing the company
  • Weddings
  • Funerals

The Etiquette of Public Places

  • Doors, stairs, elevators/escalators
  • Shopping malls
  • Movie theaters
  • Places of Worship

Customized instruction. Need something else? Let us help.